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1.cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
1.按照既定標(biāo)準(zhǔn)和工作程序，對客房、走廊、布草房和餐具柜進(jìn)行清潔。
2.replenishes guest supplies
補充客用品。
3.ensures guest services specified by superiors and guests requests are promptly and courteously met
3.及時、禮貌的完成上級指定的對客服務(wù)并滿足客人的要求。
4.reports damage or malfunction in hotel rooms to superior
4.向上級匯報酒店客房內(nèi)的損壞或故障情況。
5.maintains equipment in proper state of cleanliness and repair
5.保證設(shè)備的清潔和修繕。
6.maintains a section room report
6.完成區(qū)域客房報告。
7.maintains a daily room checklist
7.完成每日客房檢查工作單。
8.meets with superior and takes on daily assigned tasks
8.與上級會面并承擔(dān)每日分配的任務(wù)。
9.reports and submits lost and found articles to superior immediately
9.及時向上級匯報和上交與客人遺失物品。
10.reports unusual behavior/activities on floors to supervisor
10.向上級匯報樓層里的反常行為和活動。
11.records room status in allocated section accurately
11.準(zhǔn)確記錄在劃定的區(qū)域內(nèi)的房間情況。
12.complies with hotel’s health, safety and hygiene policy
12.遵守酒店的健康、安全和衛(wèi)生政策。
13.adheres to personal grooming and hygiene standards
13.保持個人儀容和衛(wèi)生標(biāo)準(zhǔn)。
14.attends meetings and training sessions as required
14.按要求參加會議和培訓(xùn)活動。
15.creates and maintains floral arrangements
15.制作并保持插花。
16.carry out valet services when required including delivery of linen or processing laundry orders
16.如有需求則完成貼身管家服務(wù)，包括派送布草或處理洗衣預(yù)訂等。